At Sage’s partner conference, Insights, I will be presenting a session entitled Issues List Management (or How to Replace Time Sheets With Something That Actually Matters to Your Customers) (GEN12) on Tuesday, May 12th at 11:00am.
In order to begin the conversation even before the conference begins, I am posting the abstract and inviting all possible participants to share their ideas and questions.
This session will be dedicated to the possibility that a professional organization can be run more effectively when people do not have to account for every six minutes of their day. Creating such an organization is hard work and not for everyone. It requires us to think differently than we have in the past about what it is that we do. You are hereby invited to open a dialogue on a new model for measuring the success of a professional firm by Ed Kless and business partner John Shaver who will co-facilitate this session.
Let’s face it, documenting every six minutes of your day is unappealing to say the least, In fact, it is downright insulting. (And we wonder why so few young people want to come into this business.)
Getting rid of time sheets does not mean an end to administration. However, instead of efforts, we should track results. Tracking time is like tracking swings for a baseball or softball player. “He swings a lot, must be good.”
In order to prepare for our dialogue, please read this blog post from Ron Baker at the VeraSage Institute. If possible the related links would be great as well.
Also, please post thoughts, questions, comments below.