Right idea, wrong thinking!

Yesterday, I received a solicitation regarding a “solution for transferring knowledge!” It included a link to the following video.


Problems with this:

  1. Bad name – Knowledge Harvest. It sounds like you are using a sickle or combine and lopping peoples heads off.
  2. Defeatist attitude. – It implies that there is no way to keep this people around, so you should just exploit them while you can.
  3. Victim mentality. – “It is not your fault we are leaving, it is just the way we are.” Again, there is nothing you can do.

Now, I did view their product page and the system itself seems like it would be helpful to collect and disseminate tactic knowledge throughout an organization. This is, in fact, something sorely needed in professional knowledge firms. However, I would suggest to them:

  1. That they change the name.
  2. That they emphasize the value of disseminating the knowledge throughout the organization. It will increase the overall value of the firm by increase the knowledge of the individuals because the knowledge will be shared rather than hoarded.
  3. That having this solution might even make the firm a better place to work because you can gain knowledge far more quickly than at other companies.

If any of you pursue looking at this further, please let me know what you think about it.

Thanks for the Mention

Regular readers might remember a post I did a few weeks ago entitled Instead, I’ll Let You Be the Judge, in which I published my deleted comments from a bog post by a FileMaker programmer.

This morning, I was thrilled to receive a mention in post entitled Passing the Torch of Value Pricing by a consultant in the FileMaker community named Jonathan Stark. To Jonathan, I wish to express my thanks for the mention. I had trouble posting a comment, so I thought I would just mention it here.

In addition, a shout out to Kirk Bowman, another FileMaker consultant who I met for lunch shortly before his presentation at a FileMaker un-conference. I hope to post his slides and the audio from his session in a future post.

Jonathan and Kirk, thanks for advancing the cause!

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Being forced to read this would be the intellectual equivalent of water boarding. The copy reads:

TIME IS a lawyer’s commodity – or rather – it is how most lawyers quantify their expertise.

How successful you are as a lawyer depends fundamentally on how you use your time. There is direct correlation between how much value you can extract from your time and your profitability. Most lawyers must record how they spend their time on a daily basis and regularly justify their use of time to clients, the court or their employers.

BTW – The blog post title is Morse code.

One for Free

My wife, Christine, and I have recently become devotees of the AMC Original Series, Mad Men. For those of you not familiar the shows follows the personal and business life of a Madison Avenue creative who goes by the name of Don Draper in the early 1960s.

Small spoiler alert if you are planning to watch the show!

In Season 3, Don happens upon an elderly gentleman in the back unused bar of a country club named Connie. It turns out, he is Conrad Hilton. In this later scene, Hilton asks Don for his opinion on a new ad campaign. What follows is a terrific lesson on providing a free sample without giving away too much.