During Sage Summit 2012, I received the following email from Tom White of the Florida Office of WAC.
With the signing up of my last holdout client to a SLA, have been now
able to totally discontinue hourly billing. At no time, no how, no where do we bill by the hour.
100% of my client list is on Service Level Agreements. All other billings are either from out fixed price schedule or from
custom fixed price projects.
This, of course qualifies Tom for Ed’s List.
If you think your firm should be on Ed’s List, please feel free to email me.