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New Addition to Ed’s List
In December, I created Ed’s List - a a list of IT (information technology) whom I consider to be true professional knowledge firms. Today, I am pleased to add another name to the List – Plus Computer Solutions in Burnaby, BC, Canada. As of January 1, 2012, they are no longer keeping timesheets! Said Wendy [...]
My Interview of Peter Wolf of Azamba
I am pleased to present the second (of what I hope will be many) interviews with professionals who are on Ed’s List. Once again, these are firms that offer only fixed price agreements, have eliminated timesheets for all professionals, and offer a service guarantee. This interview is with Peter Wolf of Azamba Consulting whose purpose [...]
Profit Is NOT the Problem
I had an interesting exchange this morning with Bill Kizer, founder of the Sage Partners, Employees and Alumni Networking LinkedIn Group. He posted, “Want to know what’s wrong with business today? The prioritization of profit over principle is built into American corporate culture.” I disagree, at least partially. Pursuit and prioritization of profit is not [...]
New Firm of the Future Trailblazer: Carol-Ann Brouwer of Simply Made Simple
Today’s HSD (high satisfaction day) comes from this interview I did with Sage Simply Accounting partner Carol-Ann Brouwer of Simply Made Simple. Carol-Ann attended a workshop on Firm of the Future in October 2010 and in one year has completely transformed into a Firm of the Future. In this year alone she doubled her income. [...]
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Adieu Simply Partnership
On Saturday, September 24, my friend and and former Sage colleague of mine, Rob Johnson, delivered the closing luncheon keynote at the last Simply Partnership Conference at the Bellagio Hotel in Las Vegas. Jennifer Warawa, the newly minted vice president of partner programs and channel sales for Sage Small Business Solutions, and her team, in [...]
On My Tour of Zappos
Last Thursday, I had the privilege to tour the headquarters of Zappos in Henderson, NV just outside of Las Vegas with my friend and Sage partner Judy Thornell of Baytek. (Thanks, Judy for arranging the tour!) Without question Zappos is an amazing organization. If you ever have the chance to go on the tour, I [...]
On Benchmarking & Elvis
Unemployment numbers notwithstanding, the US economy has picked up ever so slightly in the past few months based on the anecdotal “evidence” from people I talk to. With that there has come a bit of a resurgence of the concept of benchmarking. Notice no one benchmarks in a down economy. The problem as I see [...]
The Diamond Planet
A recent cosmological discovery got me thinking once again about the what George Gilder and others term the materialist fallacy. From a Reuters report from last Thursday: Astronomers have spotted an exotic planet that seems to be made of diamond racing around a tiny star in our galactic backyard. The new planet is far denser [...]
On Hauser’s Law and Soaking the Rich
Whenever the subject of the deficit comes up, many well-intentioned people make the suggestion that we should repeal all or some of the Bush tax cuts and that this will go a long way to at least beginning to fix the problem. Often times this graph (or one like it) is used in support of [...]
Thinking Differently
At a recent conference one of the speakers presented the following syllogism: What drives a company –> sales What drives sales –> marketing What drives marketing –> data The implication is clear, ultimately data drives a company. Unfortunately, this thinking is all too prevalent in the business world (perhaps, just the world, leave business out [...]
about.me
Ed Kless
Corporate Iconoclast
Ed Kless is the senior director of partner development and strategy for Sage Business Solutions. He is a frequent contributor to industry publications, including the Journal of Accountancy and Harvard Business Review, and has spoken at many conferences worldwide on project management, pricing, and knowledge workers. A senior fellow at the VeraSage Institute, he lives north of Dallas with his wife and two children and ran for Texas State Senate in 2010 and 2012.
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