Follow up – The Last Roundup: So what and who cares?

Thanks to all of you who participated in the session at Insights entitled The Last Roundup: So what and who cares?

Those of you who were there remember I asked you to submit one objective you plan to execute on as an outcome of Insights 2009. The table below displays the initials of the person (I), their objective, the estimate completion date (ECD) and the actual completion date (ACD).

For those of you who gave me more than one I only posted your first listed objective. If you did not give me an estimated completion date, I took the liberty of assigning one to you.

I

Objective

ECD

ACD

AO Get on Twitter 5/31/09  
JS Build an online customer community 6/15/09  
AS Create a marketing calendar 6/15/09  
EB Create a written set of objectives that are communicated to all employees 8/31/09  
KJ Implement a project plan for Act! 7/1/09  
KO Improve referral program 8/31/09  
LR Increase our centers of influence by 50% 9/1/09  
AT Renew our value proposition and post it in the office 6/30/09  
WG Employee satisfaction survey 6/15/09  
BT Create a referral marketing system 6/30/09  
SC Redo website navigation 9/30/09  
SM Have issues and objectives for all projects, both internal and client-based 8/1/09  
JK Corporate Facebook Page 5/31/09  
TD Social networking 6/30/09  
SR Stop being motivated by fear 6/30/09  
JC Get on social media sites 7/31/09  
EK This post 5/22/09 5/21/09
EK Get some face time with my new boss 6/30/09  

 

Please email me when you have completed your objective and I will update the post.

My Insights Sessions

Here are the sessions that I am facilitating or on a panel. Please note the the 4pm session on Tuesday is only open to folks who have already attended Value Pricing (now Pricing with Purpose) Boot Camp.

Tuesday, May 12, 2009
11:00 AM Governor’s B GEN12 – Issues List Management (or How to Replace Time Sheets With Something That Actually Matters to Your Customers)
2:15 PM Governor’s C GEN16 – Building Community: A New Paradigm
4:00 PM Bayou B GEN23 – For Value Pricing Boot Camp Alumni Only
Wednesday, May 13, 2009
8:15 AM Canal E GEN25 – Around Your Business in 60 Minutes
9:30 AM Governor’s C GEN28 – The Two A’s of Consulting: Authenticity and Altruism

Thursday, May 14, 2009

1:30 PM Presidential C&E GEN34 – Moving Toward the Firm of the Future
3:15 PM Presidential C&E GEN37 – The Last Roundup: So What and Who Cares?

Insights Session – The Last Roundup

At Sage’s partner conference, Insights, I will be presenting a session entitled The Last Roundup (GEN37) on Thursday, May 14 at 3:15pm.

In order to begin the conversation even before the conference begins, I am posting the abstract and inviting all possible participants to share their ideas and questions.

In this last session of the conference, join Ed Kless in a no-holds-barred look back of what you learned at the Conference and what your intentions are when you get back to the office. Be prepared to submit at least on item for which the rest of the group will hold you accountable.

The idea for this session is simple, we will do a quick after action review of our own individual performances at Insights. We will ask ourselves:

  • What did you hope to gain from participating at Insights 2009?
  • What did you bring to the dialogue?
  • When were you the most anxious or fearful?
  • When were you the most inspired or joyous?
  • What do you learn about yourself?
  • What is the one thing you plan on implementing in the next 90 days?

We will then hold each other accountable for the completion of this one item. In 90 days we will agree to get on a call and say whether we succeeded or failed. We will honor the commitment.

Also, please post thoughts, questions, comments below.

Insights Session – Building Community: A New Paradigm

At Sage’s partner conference, Insights, I will be presenting a session entitled Building Community (GEN16)  on Tuesday, May 12th at 2:15pm.

In order to begin the conversation even before the conference begins, I am posting the abstract and inviting all possible participants to share their ideas and questions.

This session will be dedicated to the possibility that we can create deep meaningful communities among all the stakeholders in our businesses – customers, employees, vendors, et al. Creating such communities is hard work and not for everyone. It requires us to think differently than we have in the past. What has to change is not external. We are the ones who must change. You are hereby invited to open a dialogue on a new model for building community by Ed Kless and business partner Joe Santoro who will co-facilitate this session

The applications of the ideas to be presented in the session are endless, however, you need to be a conceptual thinker.

This is a heady topic, but necessary if we hope to improve both ourselves and society. In order to prepare for our dialogue, I would recommend reading Peter Block’s Community: The structure of belonging. If you cannot read the whole book, please read the chapter headings in italics.

Also, please post thoughts, questions, comments below.

Insights Session – Issues List Management

At Sage’s partner conference, Insights, I will be presenting a session entitled Issues List Management (or How to Replace Time Sheets With Something That Actually Matters to Your Customers) (GEN12)  on Tuesday, May 12th at 11:00am.

In order to begin the conversation even before the conference begins, I am posting the abstract and inviting all possible participants to share their ideas and questions.

This session will be dedicated to the possibility that a professional organization can be run more effectively when people do not have to account for every six minutes of their day. Creating such an organization is hard work and not for everyone. It requires us to think differently than we have in the past about what it is that we do. You are hereby invited to open a dialogue on a new model for measuring the success of a professional firm by Ed Kless and business partner John Shaver who will co-facilitate this session.

Let’s face it, documenting every six minutes of your day is unappealing to say the least, In fact, it is downright insulting. (And we wonder why so few young people want to come into this business.)

Getting rid of time sheets does not mean an end to administration. However, instead of efforts, we should track results. Tracking time is like tracking swings for a baseball or softball player. “He swings a lot, must be good.”

In order to prepare for our dialogue, please read this blog post from Ron Baker at the VeraSage Institute. If possible the related links would be great as well.

Also, please post thoughts, questions, comments below.

Insights Session – The Two As of Consulting: Authenticity and Altruism

At Sage’s partner conference, Insights, I will be presenting a session entitled The Two A’s of Consulting: Authenticity and Altruism (GEN28)  on Wednesday at 9:30am.

In order to begin the conversation even before the conference begins, I am posting the abstract and inviting all possible participants to share their ideas and questions.

This session will be dedicated to the possibility that consultants can improve the life and business success of their customers. Consulting (and this session) is (are) not for everyone. Achieving the goal is not easy as it requires us to look deep into ourselves and examine our beliefs as people. When you distill it down consulting is more about behaviors than technical skills. You are hereby invited to open a dialogue on the two behaviors of authenticity and altruism by Ed Kless who will facilitate this session.

Authenticity will be defined as putting into words what you personally are experiencing. Very often, this means stating your emotions in an emotionally neutral way.

Altruism in the context of this session will be defined as other-centeredness. Our willingness to help others create value is one of the high points of being a consultant, but that does not mean that this is done without recompense. In fact, George Gilder has said that, “Profit is an index of our altruism.”

These are heady topics, but necessary ones to fully understand if we are to be great consultants. In order to prepare for our dialogue, I would recommend reading Peter Block’s Flawless Consulting and George Gilder’s Wealth and Poverty.

Also, please post thoughts, questions, comments below.