Insights Session – Issues List Management

At Sage’s partner conference, Insights, I will be presenting a session entitled Issues List Management (or How to Replace Time Sheets With Something That Actually Matters to Your Customers) (GEN12)  on Tuesday, May 12th at 11:00am.

In order to begin the conversation even before the conference begins, I am posting the abstract and inviting all possible participants to share their ideas and questions.

This session will be dedicated to the possibility that a professional organization can be run more effectively when people do not have to account for every six minutes of their day. Creating such an organization is hard work and not for everyone. It requires us to think differently than we have in the past about what it is that we do. You are hereby invited to open a dialogue on a new model for measuring the success of a professional firm by Ed Kless and business partner John Shaver who will co-facilitate this session.

Let’s face it, documenting every six minutes of your day is unappealing to say the least, In fact, it is downright insulting. (And we wonder why so few young people want to come into this business.)

Getting rid of time sheets does not mean an end to administration. However, instead of efforts, we should track results. Tracking time is like tracking swings for a baseball or softball player. “He swings a lot, must be good.”

In order to prepare for our dialogue, please read this blog post from Ron Baker at the VeraSage Institute. If possible the related links would be great as well.

Also, please post thoughts, questions, comments below.

Insights Session – The Two As of Consulting: Authenticity and Altruism

At Sage’s partner conference, Insights, I will be presenting a session entitled The Two A’s of Consulting: Authenticity and Altruism (GEN28)  on Wednesday at 9:30am.

In order to begin the conversation even before the conference begins, I am posting the abstract and inviting all possible participants to share their ideas and questions.

This session will be dedicated to the possibility that consultants can improve the life and business success of their customers. Consulting (and this session) is (are) not for everyone. Achieving the goal is not easy as it requires us to look deep into ourselves and examine our beliefs as people. When you distill it down consulting is more about behaviors than technical skills. You are hereby invited to open a dialogue on the two behaviors of authenticity and altruism by Ed Kless who will facilitate this session.

Authenticity will be defined as putting into words what you personally are experiencing. Very often, this means stating your emotions in an emotionally neutral way.

Altruism in the context of this session will be defined as other-centeredness. Our willingness to help others create value is one of the high points of being a consultant, but that does not mean that this is done without recompense. In fact, George Gilder has said that, “Profit is an index of our altruism.”

These are heady topics, but necessary ones to fully understand if we are to be great consultants. In order to prepare for our dialogue, I would recommend reading Peter Block’s Flawless Consulting and George Gilder’s Wealth and Poverty.

Also, please post thoughts, questions, comments below.