This weekend I received a message from an attendee of one of my early Sage Consulting Academy classes. He has recently started his own company and wrote to ask that he be included on Ed’s List.
Here is the message:
I’d be honored if you add my software consulting and development firm, Monkeys Amok Software Consulting, to Ed’s List. Your conversations on fixed-price engagements and service guarantees still ring in my ears from when I first heard you speak at the Sage Consulting Academy years ago.
When I started my own company a few months ago, two things were obvious. For one, I’ve never had the illusion that hours spent has any relationship to the value I deliver to a customer; hence, I have no interest in doing time-based billing. Secondly, I expect my customers to hold me accountable so, of course, I offer an unconditional money-back guarantee on my services.
These things should be common sense, right? Keep the posts coming!
All the best,
I am thrilled to add Chris and Monkeys Amok to Ed’s List. Welcome!
If you are aware of any other organizations that meet the criteria, please let me know.
I recently retweeted a post about Al the Plumber who is clearly a Firm of the Future.
Early this week I received an email from Kirsten Austin of DCSC Inc. about an experience that she recently had with a plumber who decidedly is not a Firm of the Future.
In order to justify his hourly rate, he has had to become a short story teller of Dickensian proportion. Here is what he come up with to justify a 1.75 hour engagement.
“Painstakingly, adjusted the linkage…” I love it!
This morning I received the following email from a partner who attended the Firm of the Future Symposium last year.
Congratulations to C. and C. and our new Pricing with A Purpose Team!
We just received the signed quote on this deal. Utilizing the tools Ed has been arming us with, we bid this job 100% higher than we would have under our traditional methodology. We had no push back from the client regarding the price, as we priced it based on the value of the solution to the them.
We have 3 more of these new quotes in negotiation with clients now and a couple more that we are actively developing.
This is such an exciting change for us. Looks like 2012 is going to be fun with lots of leads in our pipeline and tools to maximize the profits on each win!
Thanks to Ed Kless for his coaching, poking, prodding, nudging and continual course adjustment!
This is truly and HSD for me!
If you are interested in attending an upcoming Firm of the Future Symposium, please visit sageu.com.