Tag Archives: kless

A Story about My Grandfather

My grandfather had an expression he used to use on occasions such as a beautiful early Fall evening. “I wonder what the poor people are doing?” Now this might strike you as odd, extraordinarily glib, or even downright insulting. It was not. It was actually meant as a reminder to take pleasure in the wonder […]

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On Imitation

Yesterday, my brother Rich and I had a Skype conversation during which were talking about imitating star performances. He then told me this great story. “In 1998, Nathan Lane played the Cowardly Lion in a concert adaptation of the Wizard of Oz. “A women came up to him after the performance and snidely said, 'What […]

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Considering Facebook Advertising

At the end of my recent failed political campaign for Texas State Senate, I took out a few Facebook ads which I believe to have been moderately successful. The first was early in the campaign after launching my campaign Facebook site. The ad was to all anyone in the United States who had listed “Libertarian” […]

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Firm of the Future Insights Session

For those of you who are so inclined (probably only my Mom), I present for your viewing pleasure the video feed from the dialogue session I did at Insights entitled Creating the Firm of the Future. Here is the session description: This session will be dedicated to the possibility that a professional organization can be […]

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Some Nostalgia

In doing some work with a Sage partner, I have had the pleasure of working again with Bonnie Robertson. We exchanged some emails and in one of them Bonnie sent me this picture. From the Microsoft Great Plains logo, I deduce that this picture was taken in January of 2002. Thanks, Bonnie!

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Right idea, wrong thinking!

Yesterday, I received a solicitation regarding a “solution for transferring knowledge!” It included a link to the following video.   Problems with this: Bad name – Knowledge Harvest. It sounds like you are using a sickle or combine and lopping peoples heads off. Defeatist attitude. – It implies that there is no way to keep […]

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I have asked the channel to ping their existing customers about a discount on training. Say what!

My colleague Diana Waterman asked me this week for my list of least favorite jargon used in business. I quickly came up with five, they are: Existing customer – as opposed to a, what, non-existing customer, the term should be current customer or just customer. Discount – when we really mean preferred price or promotional […]

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Consulting Rule #3

I often state a truism that I stole from someone I can’t remember – In consulting, as in medicine, prescription before diagnosis is malpractice. (If you are this person, I apologize, I owe you a beer.) In a recent conversation while on a walk with my wife, Christine, we concluded that there is a corollary […]

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