My Sage Summit 2012 Sessions

In four short months, I hope to see all of you in Nashville for Sage Summit 2012. As I have received a few requests asking me for the list of session I am facilitating, I thought I would take the opportunity to post them here.

Code Title Day/Time
P-0746 A Complete Waste of Time Monday, 1:30
P-0748 For Sage Consulting Academy Alumni Only Monday, 2:45
P-0751 Creating Scope: Tenth Anniversary Edition Tuesday, 9:45
C-0760-1 Creating Shared Vision Thursday, 8:30
C-0760-2 Creating Strategy in a Small Business Thursday, 10:45
C-0762 In Defense of Business—The Trading Game and the Morality of Free Exchange Thursday, 2:00

 

partner-klessIn addition, I am scheduled to perform at the Sage Rocks the Block, Partner appreciation party on  Monday, August 13, 2012 at 7:30PM.

The Sage Summit 2012 Partner Appreciation Party will offer live music, games, great food and drink, plus a few surprises. And you won’t want to miss one-of-a-kind performances by talented musicians from across the Sage partner community, who will rock out together at the party!

See who else is performing.

Insights MegaSession – Creating the Firm of the Future

On Wednesday, May 19th from 1:30pm to 5:30pm at Sage North America’s annual partner conference, Insights, I will be presenting a session entitled Creating the Firm of the Future (GEN52-1,2&3).

This session will be dedicated to the possibility that a professional organization can be run more effectively when it becomes a knowledge firm rather than a service firm. Creating such an organization is hard work and not for everyone. It requires us to think differently than we have in the past about what it is that we do. You are hereby invited to open a dialogue on a different model for creating success in a professional firm.

image

Learning Objectives:

  • What is a knowledge firm?
  • Moving from revenue to profit
  • Moving from capacity planning to knowledge management
  • Moving from efficiency to effectiveness
  • Moving from hourly billing to fixed pricing

Insights Session – Enhancing Your Customers Experience

On Tuesday, May 18th at 3:15pm at Sage North America’s annual partner conference, Insights, I will be co-presenting a session with Apryl Hanson of Blytheco entitled Enhancing Your Customers Experience (GEN54).

This session will be dedicated to the possibility that we can create deep, meaningful experiences for customers. Creating such experiences is hard work and not for everyone. It requires us to think differently than we have in the past. We are the ones who must change, not our customers. You are hereby invited by myself and Apryl to open a dialogue on a new model for building customer experiences.

image For those of you who plan on attending the session, please comment below with any thoughts or questions that you would especially like me to address during our time together.

Insights Session – Creating a Partner-based Service Level Agreement

On Thursday, May 20th at 8:00am at Sage North America’s annual partner conference, Insights, I will be presenting a session entitled Creating a Partner=based Service Level Agreement (GEN58).

This session will be dedicated to the possibility that we can create high quality service level agreements with our current customers. Creating such agreements is hard work and not for all partners, as it requires us to think differently than we have in the past about the nature of our relationship with our customers. You are hereby invited to open a dialogue on a new model for servicing your customers.

For those of you who plan on attending the session, please comment below with any thoughts or questions that you would especially like me to address during our time together.

Insights Session – The Parting Glass: So what and who cares?

On Thursday, May 20th at 9:15am at Sage North America’s annual partner conference, Insights, I will be presenting a session entitled The Parting Glass: So what and who cares? (GEN22).

In this last session of the conference, join me in a no-holds-barred look back at what you have learned at Insights 2010 and what your intentions are when you get back to the office. Be prepared to submit at least one item for which you wish to have the rest of the group hold you accountable.

For those of you who plan on attending the session, note that I will be asking you to post your commitment to the group as a comment on this post. Please include:

  • A brief description of your commitment
  • A date when you plan on achieving it

My Sessions at Sage Insights 2010

A few of you have written to me to ask about what sessions I am facilitating at Sage Insights 2010. Thank you for the vote of confidence as I assume this is because you would like to attend them, not avoid them. In either case, here they are:

Code Day & Time Title

PRE19

Sunday, 8:00am – 5:00pm

Sage Consulting Workshop

GEN55

Monday, 1:15pm – 2:15pm

Creating a Great Scope Document

GEN23

Monday, 2:30pm – 3:30pm

Managing an Engagement From an Issues List

GEN54

Tuesday, 3:15pm – 4:15pm

Enhancing Your Customer’s Experience

GEN53

Wednesday, 9:15am – 10:15am

Consulting and the Crisis of Self-Esteem

GEN52-1

Wednesday, 1:30pm – 3:00pm

Creating the Firm of the Future (Part 1 of 3)

GEN52-2

Wednesday, 3:15pm – 4:15pm

Creating the Firm of the Future (Part 2 of 3)

GEN52-3

Wednesday, 4:30pm – 5:30pm

Creating the Firm of the Future (Part 3 of 3)

GEN58

Thursday, 8:00am – 9:00am

Creating a Partner-Based Service Level Agreement

GEN22

Thursday, 9:15am – 10:15am

The Parting Glass: So What and Who Cares?

For Sage Partners Only (Sort of)

Sage has made a site available for Sage Partners or anyone else who would like to speak at Insights to submit their session ideas. Please note that these would not be paid speakers, but if you have a topic that you would like to share with other partners, please feel free to submit your ideas.

You will need to provide a title and an abstract (description) of the session. These must be submitted by January 29, 2010.

The site is available at http://www.softconference.com/subs/SAGE/2010/CFPE/default.asp?log=1

If you have any questions, please email me or just leave a comment below.

Sage Summit Sessions

A few Sage business partners have inquired as to what sessions I am doing at the upcoming Sage Summit customer conference in Atlanta next week.

Without further ado, here they are:

Tuesday, November 10, 2009

Time

Session

8:30 AM – 9:30 AM

GEN02 – Altruism, Profit, and the Basics of the 7S Model

11:00 AM – 12:00 PM

GEN03 – Creating Shared Vision

2:15 PM – 3:15 PM

GEN04 Creating Strategy in a Small Business

 

Wednesday, November 11, 2009

Time

Session

8:30 AM – 9:30 AM

GEN05 – Initiating Projects in a Small Business or Small Team

11:00 AM – 12:00 PM

GEN06 – Building Community: A New Paradigm

2:15 PM – 3:15 PM

GEN07 – Fundamentals of Strategic Pricing

 

It would be my honor to meet your customers, so bring them by if you can.

Follow up – The Last Roundup: So what and who cares?

Thanks to all of you who participated in the session at Insights entitled The Last Roundup: So what and who cares?

Those of you who were there remember I asked you to submit one objective you plan to execute on as an outcome of Insights 2009. The table below displays the initials of the person (I), their objective, the estimate completion date (ECD) and the actual completion date (ACD).

For those of you who gave me more than one I only posted your first listed objective. If you did not give me an estimated completion date, I took the liberty of assigning one to you.

I

Objective

ECD

ACD

AO Get on Twitter 5/31/09  
JS Build an online customer community 6/15/09  
AS Create a marketing calendar 6/15/09  
EB Create a written set of objectives that are communicated to all employees 8/31/09  
KJ Implement a project plan for Act! 7/1/09  
KO Improve referral program 8/31/09  
LR Increase our centers of influence by 50% 9/1/09  
AT Renew our value proposition and post it in the office 6/30/09  
WG Employee satisfaction survey 6/15/09  
BT Create a referral marketing system 6/30/09  
SC Redo website navigation 9/30/09  
SM Have issues and objectives for all projects, both internal and client-based 8/1/09  
JK Corporate Facebook Page 5/31/09  
TD Social networking 6/30/09  
SR Stop being motivated by fear 6/30/09  
JC Get on social media sites 7/31/09  
EK This post 5/22/09 5/21/09
EK Get some face time with my new boss 6/30/09  

 

Please email me when you have completed your objective and I will update the post.

My Insights Sessions

Here are the sessions that I am facilitating or on a panel. Please note the the 4pm session on Tuesday is only open to folks who have already attended Value Pricing (now Pricing with Purpose) Boot Camp.

Tuesday, May 12, 2009
11:00 AM Governor’s B GEN12 – Issues List Management (or How to Replace Time Sheets With Something That Actually Matters to Your Customers)
2:15 PM Governor’s C GEN16 – Building Community: A New Paradigm
4:00 PM Bayou B GEN23 – For Value Pricing Boot Camp Alumni Only
Wednesday, May 13, 2009
8:15 AM Canal E GEN25 – Around Your Business in 60 Minutes
9:30 AM Governor’s C GEN28 – The Two A’s of Consulting: Authenticity and Altruism

Thursday, May 14, 2009

1:30 PM Presidential C&E GEN34 – Moving Toward the Firm of the Future
3:15 PM Presidential C&E GEN37 – The Last Roundup: So What and Who Cares?