On May 12, 2009, I presented a session at Sage’s annual partner conference, Insights. The session was entitled Issue List Management (or how to replace your time sheets with something that actually matters to your customers).

First up are the slides from the session.

Next, here are the video highlights and the document for downloading.

And finally, the big finale! This is only for those of you who are radicals (like me) – a song which I believe demonstrates the immorality of tracking your time.